Online orders

We are pleased to introduce the new IBA online ordering system, which shows your individual prices with potential discounts after you have logged into your MyIBA account.

After you have selected the items you would like to purchase in your cart, shipping cost will automatically be added during the order process. See shipping cost overview below.

Carts can be saved for future orders.

A Quick order function allows you to type in product numbers or key words in a quick list to order products you already know by catalog number or name.

To log into the MyIBA account please use your e-mail address. If you had registered before at the former IBA web shop (including the oligo shop), you may use your old password. If you are not able to log-in, please request your password using the “Forgot password” button.

To order custom oligos, please use our well established Oligo Shop. Here, you have to log into a separate oligo shop data base. If you have ordered custom oligos before, your password for this separate shop is still the same.  Pre-defined DNA/RNA, though, such as triphosphates or dinucleotides, can be ordered on this web site using the MyIBA account.

For order history and tracking please refer to the section below.

Orders by phone, fax or e-mail

Germany & International

Phone    +49 (0) 551 50672-0
Fax        +49 (0) 551 50672-181
E-mail     order@iba-lifesciences.com

US/Canada

Phone    1-877-IBA-GmbH (8 am - 6 pm Eastern Time)
            (1-877-422-4624)
Fax        1-888-531-6813
E-mail     order@iba-lifesciences.com

Hotline for Oligonucleotides

Phone    + 49 (0) 551 50672-222
Fax          +49 (0) 551 50672-183
E-mail     oligo@iba-lifesciences.com

Order history and tracking

Within the order history section you can review an overview of all of your IBA orders.

You can follow the status of web shop orders as soon as they have been placed.

Tracking information is shown once your parcel is leaving our house.

The order history section does not only include your web shop orders, but also shows a history of orders placed by e-mail, phone or fax.

Shipping cost

Our web site special for you! Online orders above EUR 750 [USD 1000] are shipped free of charge! For all other shipments, including orders by e-mail, fax or phone, the price table below applies.

 


 Room temperature 

Wet ice

Dry ice

 

USD

EUR

USD

EUR

USD

EUR

Germany

 

5

 

20

 

25

European Union

 

30

 

40

 

85

USA, Hawaii, Canada

55

 

95

 

135

 

Switzerland & Norway

 

37

 

50

 

100

Rest of World*

96

70

136

101

169

125

*Invoices (including shipping cost) for North and South America are issued in USD, all other countries not listed separately above  receive invoices (including shipping cost) in EUR.

 

Payment

Electronic transfer

Remit-to address for European customers:

Deutsche Bank AG
Zindelstrasse 3-5
D-37073 Goettingen, Germany
Sort code/routing no. 260 700 72
Account no. 028 1113 00
IBAN: DE52 2607 0072 0028 1113 00
BIC: DEUTDE2H260

Remit-to address for Non-European customers:

Deutsche Bank AG
Zindelstrasse 3-5
D-37073 Goettingen, Germany
Sort code /routing no. 260 700 72
Account no. 028 1113 00
IBAN: DE52 2607 0072 0028 1113 00
S.W.I.F.T. code: DEUTDE2H260

Please indicate the invoice no. on your payment.
Our VAT no. is DE 115314179.

 

Credit cards

We accept Master card, VISA and American Express.

Please download our credit card form and return it to our special credit card fax:

                 Germany and international Fax +49 (0) 551 50672-185
                 US customers Fax 011 49 551 50672-185

Please do not use any other IBA fax numbers for this purpose, since this number is especially equipped for secure messages.


You may also call us to leave your credit card information.

                 German Headquarters Phone +49 (0) 551 50672-0
                 US Distribution Center Phone 1-877-IBA-GmbH (1-877-422-4624) 7 am to noon Eastern Time


Checks

Since our bank has increased charges for cashing checks tremendously, checks may only be accepted, if credit card payments or electronic transfer are not possible.

 

Please mail your check to the German Headquarters of IBA:

IBA GmbH
Rudolf-Wissell-Str. 28
D-37079 Göttingen
Germany

Please indicate the invoice number on your payment.

Our invoices are issued in EURO or USD. For your reference, there is an online currency converter at http://www.xe.net/ucc/ showing the daily exchange rates.